Welcome to ZBOX.ID — the official importer and retailer of Zippo® products in Indonesia. By accessing or purchasing from this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site.
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1. General Information
ZBOX.ID (“we,” “us,” or “our”) operates this website to provide information and online shopping services for Zippo® products and accessories. By using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
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2. Authenticity of Products
All Zippo® products sold on ZBOX.ID are 100% genuine and officially imported from Zippo Manufacturing Company, Bradford, USA.
ZBOX.ID is an authorized retailer, but not owned or operated by Zippo Manufacturing Company. All trademarks, designs, and brand assets remain the property of Zippo Manufacturing Company.
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3. Product Information & Availability
We make every effort to ensure all product details, pricing, and images are accurate. However, ZBOX.ID reserves the right to correct any errors, update information, or modify prices at any time without prior notice. Product availability may vary and cannot be guaranteed at all times.
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4. Orders & Payments
Orders placed through ZBOX.ID are subject to acceptance and stock availability.
We accept major payment methods including credit/debit cards, e-wallets, and bank transfers.
Orders will only be processed once full payment has been received.
ZBOX.ID reserves the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.
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5. Shipping & Delivery
Orders are shipped via trusted courier partners.
Delivery times may vary depending on destination and courier service.
ZBOX.ID is not responsible for delays, loss, or damage caused by third-party couriers.
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6. Returns & Exchanges
Returns or exchanges are accepted only for defective or incorrect items within 7 days of receipt.
Returned items must be in unused condition with original packaging.
ZBOX.ID reserves the right to deny returns that do not meet these conditions.
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7. Warranty
All Zippo® lighters carry a lifetime mechanical warranty provided by Zippo Manufacturing Company. Warranty service and repairs are managed directly by Zippo or authorized service centers.
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8. Intellectual Property Rights
All content on this site, including images, text, logos, and designs, is the property of ZBOX.ID or its licensors and is protected under copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
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9. Limitation of Liability
ZBOX.ID shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to data loss, misuse, or interruption of services.
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10. Privacy & Data Protection
Personal information collected during registration or checkout is used solely for order processing and customer support. For full details, please refer to our Privacy Policy.
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11. Changes to Terms
ZBOX.ID reserves the right to amend these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website.
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12. Contact Us
For inquiries or assistance, please contact us:
WhatsApp: 0852-1726-9552
Email: info@zbox.id